Books

The Mobile Connection: The Cell Phone's Impact on Society (Morgan Kaufmann Series in Interactive Technologies)
Cost-Justifying Usability
User-Centered Web Site Development: a Human-Computer Interaction Approach
User and Task Analysis for Interface Design
EJB Design Patterns
Web Application Design Handbook: Best Practices for Web-Based Software (Morgan Kaufmann Series in Interactive Technologies)
The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Customer Contact Center (CMP Telecom & Networks)
Observing the User Experience: A Practitioner's Guide for User Research
Designing Interactive Systems: People, Activities, Contexts, Technologies
Institutionalization of Usability: A Step-by-step Guide
Digital Ground: Architecture, Pervasive Computing, and Environmental Knowing
Plans and Situated Actions: The Problem of Human-machine Communication (Learning in Doing: Social, Cognitive & Computational Perspectives S.)
Designing the User Interface: Strategies for Effective Human-Computer Interaction
The Cybergypsies: A True Tale of Lust, War, and Betrayal on the Electronic Frontier
The Playful World
Computers: An Illustrated History
The Pearly Gates of Cyberspace
Flash MX Application & Interface Design
The Essential Guide to User Interface Design: Introduction to GUI Design Principles and Techniques
User Centered Web Design
Computers as Theatre
Call Control: Programming Interfaces for Next Generation Networks
Skip Intro: Flash Interface Design and Usability
I, Cyborg
Making a World of Difference: IT in a Global Context (Wiley Series in Information Systems)

Books:

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