Books

1. The Customer Service Zoo: Create Customers for Life and a Life for Yourself

   

   

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2. Sustainability: The Corporate Challenge of the 21st Century

   

   

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3. Learning in the Workplace: Strategies for Effective Practice

   

   

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4. Defining Moments: Experiences of Black Executives in South Africa's Workplace

   

   

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5. Confronting Conflict: A First-aid Kit for Handling Conflict

   

   

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6. People in Charge: Creating Self Managing Workplaces

   

   

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7. Challengers! (The Trainer Series)

   

   

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8. The Appraisals Pocketbook (The Manager Series)

   

   

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9. The Managing Change Pocketbook (The Manager Series)

   

   

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10. The Trainer's Green Pocketfile of Ready to Use Exercises

    

    

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11. The Manager's Pocketbook (The Manager Series)

    

    

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12. The Coaching Pocketbook (The Manager Series)

    

    

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13. The Stress Pocketbook (The Personal Development Series)

    

    

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14. The Performance Management Pocketbook (The Manager Series)

    

    

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15. The Great Presentation Scandal (Pocketbook Squares)

    

    

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16. Leadership: Sharing the Passion (Pocketbook Squares)

    

    

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17. The Discipline Pocketbook (Management Pocketbooks)

    

    

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18. Setting Up and Managing Your Own Business

    

    

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19. The Manager's Toolbox: Essential Tools for Effective Managers

    

    

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20. Goff's Business Travellers' Guide 2001: Eat Well, Drink Well and Sleep Well and Be Well Informed in Working Britain

    

    

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21. Managing to Care in Homes for the Elderly (Managing to Care)

    

    

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22. Bookdealing for Profit

    

    

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23. Introduction to Modern Management (Tudor Business Publishing S.)

    

    

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24. Principles and Practice of Modern Management (Tudor Business Publishing S.)

    

    

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25. Advanced Business (Osborne GNVQ S.)

    

    

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Books:

1. Decision-making and Japan: Study of Corporate Japanese
2. Internet-based Organizational Memory and Knowledge
3. Managing Best Practices : Books
4. Developing Your Organisation : Books
5. Data Protection - Implementing the Legislation: A Practical
6. Managing Business with Electronic Commerce: Issues and
7. Knowledge Management Case Book: Best Practises : Books
8. Only the Paranoid Survive : Books
9. Changing Paradigms: The Transformation of Management
10. 30 Days to the GMAT: Make the Most of the Time You've Got :

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